Responsible Gaming

Gaming Should Be Entertainment

At 21bit Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or escape difficulties, it may be time to seek help.

We encourage all players to gamble within their means and to set limits on time and money spent.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their jurisdiction to use 21bit Casino. We are committed to preventing underage gambling and take this responsibility seriously. By registering an account, you confirm that you meet the legal age requirement in Australia.

If you are under the legal age, please do not gamble. If you discover a minor using your account, please contact our support team immediately.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about time spent gaming
• Gambling with money needed for essentials (rent, bills, food)
• Feeling unable to stop or control gambling urges
• Neglecting family, friends, work, or other responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Experiencing mood swings or irritability when not gambling
• Using gambling as a way to escape problems or negative emotions
• Gambling for longer periods or with larger amounts than intended

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Features

21bit Casino provides the following responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you are willing to accept within a given timeframe
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Time-Out: Take a temporary break from your account for a period you choose
• Self-Exclusion: Permanently or temporarily exclude yourself from accessing 21bit Casino
• Account Closure: Request permanent closure of your account

To access these tools, log into your account and visit the Responsible Gaming section of your player settings.

Support Organisations

If you are struggling with problem gambling, please contact one of the following organisations for free, confidential support:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services for Australians affected by gambling problems
• National Problem Gambling Helpline: 1800 858 858 — Available 24/7 for confidential support

United Kingdom

• GamCare: www.gamcare.org.uk — Free information and support for problem gambling
• GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling in Canada

United States

• National Council on Problem Gambling: www.ncpgambling.org — Information and referral service for problem gambling support

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on problem gambling prevention

Take Action Today

If you believe you have a gambling problem or are concerned about someone else's gambling, please seek help immediately. There is no shame in reaching out — support organisations are here to help you confidently and without judgment.

Remember: Gambling should always be fun and entertaining. If it stops being enjoyable, it's time to get support.

For immediate assistance, contact Gambling Help Online or call the National Problem Gambling Helpline on 1800 858 858.